Nota: la disponibilidad no está garantizada. Confirmaremos personalmente la reserva una vez que se revise la solicitud.

Please read these terms and conditions carefully before enrolling your child in our child care services. By using our services, you agree to comply with and be bound by these terms and conditions.

Reservations: Enrollment in our child care services is subject to availability and is based on a first-come, first-served basis. Parents/legal guardians must complete all required registration forms accurately and provide up-to-date emergency contact information.

Payment: A 50% payment is due once the booking date/time is confirmed. Times will not be reserved until payment is received. Please note that payment for the full amount of your requested reservation is due, regardless of if you send the nanny home early as we block out the full allotted time and schedule transportation accordingly.

Behavior and Discipline: We promote positive behavior guidance techniques and will not engage in physical, verbal, or emotional abuse. Parents/legal guardians are expected to communicate and work with us to address any behavioral concerns.

Privacy and Confidentiality: We will maintain the confidentiality of all information related to your child and family. Photographs or videos of children will only be taken with parental consent.

Liability: I, the undersigned, understand and acknowledge that:

1. Hotel Nanny CR will provide childcare services with reasonable care and skill: however, risks inherent to childcare and activities may exist.
2. These risks include, but are not limited to, minor injuries such as scrapes and bruises, or more serious incidents that may arise despites all reasonable precautions.
3. We are not liable for any loss or damage to personal belongings. Parents/legal guardians are encouraged to maintain their own travel insurance coverage in case of emergencies.
4. Release of Liability To the fullest extent permitted by law, I release and hold harmless [Hotel Nanny CR], its employees, agents, contractors, and volunteers from any and all liability, claims, demands, or causes of action for injury, damage, or loss to my child(ren), myself, or my property arising out of or related to the childcare services provided, except in cases of gross negligence or intentional misconduct.
5. Medical Emergencies In the event of a medical emergency, I authorize [Hotel Nanny CR] to:
   a) Administer basic first aid as needed.
   b) Seek emergency medical treatment for my child(ren) at the nearest available medical facility. I understand that I am financially responsible for any medical expenses incurred.
6. Parent/Guardian Responsibilities I agree to:
   a) Provide accurate and up-to-date information regarding my child(ren)’s health, allergies, and special needs.
   b) Supply necessary items for my child(ren)’s care, including but not limited to food, diapers, and medications (if applicable).

Governing Law: These terms and conditions are governed by the laws of Costa Rica.

By enrolling your child in our childcare services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please feel free to contact us.