Terms & Conditions

Terms and Conditions for Child Care Services

Please read these terms and conditions carefully before enrolling your child in our childcare services. By using our services, you agree to comply with and be bound by these terms and conditions.

Reservations: Enrollment in our child care services is subject to availability and is based on a first-come, first-served basis. Parents/legal guardians must complete all required registration forms accurately and provide up-to-date emergency contact information.

Payment: Payments are due once the booking date/time is confirmed. Times will not be reserved until payment is received.

Health and Medical Information: We may administer basic first aid as necessary. In case of a medical emergency, we will seek emergency services and notify the parent/guardian.

Behavior and Discipline: We promote positive behavior guidance techniques and will not engage in physical, verbal, or emotional abuse. Parents/legal guardians are expected to communicate and work with us to address any behavioral concerns.

Privacy and Confidentiality: We will maintain the confidentiality of all information related to your child and family. Photographs or videos of children will only be taken with parental consent.

Liability: We maintain liability insurance, but parents/legal guardians are encouraged to maintain their own insurance coverage. We are not liable for any loss or damage to personal belongings.

Governing Law: These terms and conditions are governed by the laws of Costa Rica.

By enrolling your child in our child care services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please feel free to contact us.